Privacy Policy

Effective Date: August 31, 2026

At Tire & Wheel Master (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or interact with us via phone and SMS text messaging.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).

A. Information Provided Directly by You

Contact Details: Name, email address, physical mailing address, and phone number.

Vehicle & Service Details: Vehicle make, model, year, VIN, tire/wheel specifications, and service history.

Payment Information: Credit/debit card numbers and billing address (processed securely via PCI-compliant payment gateways).

Communications: Records of communications when you request a quote, schedule an appointment, or contact customer support.

B. Information Collected Automatically

When you visit our website, we may automatically collect standard web analytics data, including your IP address, browser type, operating system, referring URLs, and pages viewed via cookies or tracking technologies.

2. How We Use Your Information

  • We use the information we collect for business purposes, including to:
  • Provide, maintain, and deliver our tire, wheel, and auto repair products and services.
  • Process payments, quotes, and service requests.
  • Communicate with you regarding appointments, order updates, and customer service inquiries.
  • Send transactional or operational text messages (via our SMS phone service, others).
  • Improve website functionality, internal operations, and service offerings.

3. SMS & Mobile Communications

If you provide your mobile phone number to Tire & Wheel Master, you agree that we may send you text messages (SMS) related to your inquiries, service appointments, order updates, or customer support using our business phone system.

Mobile Data Privacy & Non-Sharing Guarantee

Strict Non-Sharing Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out & Support Instructions

  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After sending STOP, you may receive one final message confirming your unsubscribe request.
  • Help: For assistance or questions regarding text communications, reply HELP to any text message or contact our customer support directly.
  • Message Rates: Message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on your interactions with us.

4. How We Share Your Information

We do not sell your personal information. We may share your information only under the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., website hosting, credit card processing, operational business communications). These providers are contractually bound to use your data only as necessary to perform their services.
  • Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of Tire & Wheel Master or others.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or update the Personal Information we hold about you.
  • Request the deletion of your personal data, subject to certain legal exceptions.
  • Opt out of promotional email communications by clicking the “Unsubscribe” link in any marketing email.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or data security of third-party sites. We encourage you to review the privacy policies of any site you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service technologies. The updated policy will be posted on our website with a revised “Effective Date.”

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: